Below are agent training documents and reference material you will need to assist you with training and or  questions you may have.

                 Online Application          Auth & User Grids                              Consolidated POS/VARS list

                 Progam Guide               Terminal Product Matrix                      FDR/GLOBAL Lease Factors

                 Omega's Advantage       MPA Training Sectional Breakdown       Debit Network Fees

                 SIC Codes                    Interchange Rates '07                       Credit Underwriting Policy

                 FAQ's                          Common Rebuttals                            Appication Procedures & Hints 

                 Omega Labels               MPA Fax Cover Sheet                        Equipment Pricing Guide

                 About OMEGA               Proposal Fax Cover Sheet                  Agent Training Guide

                 CHECK TRAINING & MATERIAL                 GIFT CARD TRAINING & MATERIAL

 Below are a list of multiple merchant forms needed in order to make changes or provide information for merchant's accounts.

                 Account Cancellation Form              Address Info Form               Bank Change Form

                 Entitlements Change Form               Rate Change Form               General Change Form 

                 Refund Request Form                     Additional documentation for Pending Accounts   

                 Nashville Demographic Form