It is extremely important that each of our merchants is PCI compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. PCI applies to ALL organizations or merchants, regardless of size or number of transactions, that accepts, transmits or stores any cardholder data.
Omega offers our merchants access to our online PCI portal to assist them with becoming PCI compliant. This portal allows our merchant to easily determine which level of PCI compliance is right for them and walks them through the correct steps in becoming compliant. Click HERE to be directed to the portal.
Merchant Account Rates and Fees
Pricing is an important part of an overall merchant services program, but not the only factor. Many companies will give generic "pricing" on their sites and over the phone. This pricing typically does not take into account all actual costs involved. This is usually located on the back of the agreement in fine print. Visa, MasterCard, Discover, American Express all have different rate categories that will affect the overall cost of your processing. You need to know what these are and how and if they will affect your business.
At Omega we quote our rates based on YOUR business. What is right for one business is not always good for the next. That's why our representatives will customize rates for your business, based on your business type. This way you get the most efficient pricing for your business.
Along with rates, there may be many other fees associated with processing that may not always be clear to the merchant. We have listed a few below. When you decide to use Omega for your processing, we make extra certain that any and all fees and terms are explained to you and you do not get any surprises when you bill arrives.
Other real costs can include:
- Monthly minimums
- Annual fees
- Long Term contracts with early cancellation fees!
- Extended terminal warranties
- Paper supplies
- Club Fees
- Rate up charges (downgrades) for different card types, including corporate or rewards cards, & sometimes even debit!!!
- Rate up charges (downgrades) for hand-keyed sales
- Equipment lease terms & buyout options (most are non-cancelable)
- Incorrect programming of terminals
- Delay on funding deposits
Credit vs. Debit processing
At Omega, we help merchants determine if it would be beneficial for them to accept pin-based debit transactions as opposed to running debit transactions through the credit network. Many merchants are misinformed when it comes to the debit process. Let us clarify things. Most debit cards today are either VISATM or MastercardTM. This means they can run on the VISA or Mastercard network without using a pin pad.
What does this mean to you the merchant
It means, you don't have to have a pin pad for the customer to enter in their pin number in order to transact most debit sales. However, it could be beneficial for you to have a pin pad depending on the cost of the sale. If the transaction is processed without a pin pad, you will be charged a percentage by your service provider based on the VISA or Mastercard fees that apply. Most charge fees between 1.59% & 1.89% plus a $0.25 to $0.35 transaction fee. If a pin pad is used, then the transaction does not go through the VISA/Mastercard networks. Instead it uses one of several different debit networks (each with different fees.) Usually, many merchant service providers will charge a transaction fee in the range of $.30 to $.75 per pin based transaction and in addition, charge a considerably lower percentage on the transaction for the debit networks. This can add up to be more than the merchant originally planned on. By using the average sale and other factors, Omega helps our merchants determine if whether or not it would be beneficial to use a pin pad. This is just one of many ways we help our merchants pick a plan that is right for them.
Omega uses a variety of check services to meet our merchant's needs. By offering check services from leaders in the check service industry, merchants can enjoy the pleasure of never being stuck with a bad check again. We offer the flexibility of being compatible with all types of equipment, from stand alone check readers to all in one terminals. There are several different types of check services available to our merchants, below are a few:
With our check guarantee services, the merchant enters all necessary information into the terminal while still depositing the check as normal. If the check doesn't clear and all necessary information was captured, the merchant need only send the check along with a Telecheck request form into Telecheck. Telecheck then adds funds to the merchant's account within a few days.
ECA (Check Conversion):
ECA the process of accepting a paper check from your customer and scanning it through the terminal and converting into an electronic transaction. This is somewhat the equivalent of using a debit card. The check no longer has to be deposited at your bank, instead it serves as a receipt for the customer. This is an easy and very safe, effective way to process checks.